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How higgdomino Handles Your Privacy

This page explains what data we collect when you open an account, deposit via DANA, OVO, or GoPay, and use the lobby — and how we keep that data safe.

Account data protectionWallet info handled securelyDANA, OVO, GoPay contextYour rights, clearly statedContact path for data requests
higgdomino How higgdomino Handles Your Privacy
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Cookies and Session Tracking

We use session cookies to keep you logged in and preference cookies so the lobby remembers your last game. You can clear cookies via your browser settings at any time.

Account Security Practices

Account access uses OTP verification on login. We log each session's device fingerprint so unusual access — a new device or unrecognised location — triggers an account check.

Data Retention Period

We keep account and payment records for the period required under applicable local regulation. After that window closes, inactive account data is deleted from live systems.

Requesting Changes to Your Data

You can request a correction, export, or deletion of your account data through live chat or email. We confirm receipt and respond within the window our support team maintains.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

Team online

Live Chat

Open the chat widget inside your account dashboard to reach our support team directly with any data or privacy question about your account.

Email Support

Send your data request or privacy concern to our support email. Include your registered account name so we can locate your record without delay.

Account Help Centre

The help centre inside your account covers how to update personal details, request a data export, or ask us to correct stored information.

Privacy Policy — Common Questions

Real questions from account holders about how we handle data, what gets stored, and how to take action on your own record.

We store the transaction reference and wallet identifier needed to match your deposit to your account. We do not store your full wallet login credentials or PIN.

Yes. Send a deletion request via live chat or email with your registered account name. We will process it subject to any retention period required under local law.

Only payment processors and identity verification partners who need a minimum data set to complete a specific task. We do not sell or share data for advertising purposes.

Log in, go to account settings, and edit your contact details there. For changes to your registered name, contact support directly so we can verify your identity first.

We collect browser type, device type, IP address and session activity. This data is used solely for account security, fraud detection and making sure the lobby loads correctly.

Availability and data rights depend on local law and the region you access from. If you are outside an eligible region, access and related data handling may not apply.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.